Closing a shift is the most important daily task for a cashier. It locks in the day's numbers, reconciles the cash drawer, counts ending inventory, prints the shift report, and lets the next person open a fresh shift. Take your time — rushing through this is how numbers go missing.
Before you start
- All customer orders for the day are done
- The cash drawer is accessible and you can count it
- You have eyes on the fridge and storage — you'll be counting inventory
- The receipt printer is connected (to print the shift report)
How to close a shift
Tap Close Shift
On the POS page, scroll to the bottom of the shift panel on the left and tap Close Shift. Amari opens the dedicated Close Shift page (not a popup) with two big sections: Cash Drawer on the left, Inventory Reconciliation on the right.
Review the Cash Drawer section
The left column shows Amari's calculation of how much cash should be in the drawer right now:
- Opening Cash — what you entered at shift start
- Gross Sales (+) — total sales for the day
- Expenses (−) — money you took OUT of the drawer for Ice, Water, etc.
- GCash (−) — sales paid by GCash (not in the physical drawer)
- Expected COH — what the drawer should hold right now
COH stands for "Cash On Hand" — the amount of physical peso bills and coins you should have in the drawer at this moment.
Count the drawer and enter the actual amount
Physically count every bill and coin in the drawer. Enter that total in the Cash On Hand (Actual) field. The app immediately tells you:
- ✅ Matches expected — perfect, no discrepancy
- ⚠️ Over by ₱X — more cash than expected (check for missed expense entries)
- ❌ Short by ₱X — less cash than expected (check for uncounted sales or cash taken out)
Small discrepancies of ₱1–₱5 are usually just coin-rounding. Anything more than ₱20 is worth investigating before you close.
Count ending inventory
On the right, you'll see the Inventory Reconciliation table with every trackable item: pizzas, siomai, cups, fries cups, bottled water, etc. For each item:
- Start — what you started the shift with
- Used — what was consumed based on sales
- Replen. — what was delivered during the shift (if any)
- Expected — what should remain = Start − Used + Replen
- Ending — what you physically count now (you fill this in)
- Var. — variance (difference between expected and actual)
Count each item and enter the number in the Ending column. A variance of 0 is perfect; negative means you're short (spoilage, waste, theft, or miscounting); positive means you have more than expected.
Leave a note for the next shift (optional)
Use the Note for Next Shift field to pass along anything the next cashier should know: "Ran out of matcha powder", "Printer was acting up", "Extra delivery coming at 9am". The note prints on the next shift's report.
Tap Close Shift
When everything is filled in, tap Close Shift in the top-right. Amari:
- Saves the ending cash + inventory counts
- Updates the live inventory based on your counts
- Prints the shift report receipt (cash drawer summary + sales + top products)
- Emails the owner a shift summary (if enabled in settings)
- Returns you to the POS page, ready for the next shift
What gets printed on the shift report
- Opened by / closed by, start/end times
- Cash Drawer: opening, gross sales, expenses, GCash, expected vs actual, difference
- Sales summary: total orders, net sales, discount applied
- Payment breakdown (cash vs GCash)
- Sales by product (top sellers and quantities)
- Expenses list
- Ending inventory counts
Can't close the shift?
If you hit an "Internal Server Error" when tapping Close Shift, first check your internet connection, then try again. If it keeps failing, see the close shift error troubleshooting guide.
Related articles
- Opening a shift
- Reading the shift report receipt
- Cash reconciliation — why numbers don't match